All ideas

Improve contacts auto-suggest for Front composer so that contacts each individual user has personally emailed show up on top of the dropdown list

Use your teammate Groups as filters in analytics to monitor team performance.

When I @mention someone in an email, I would like the user's contact to be automatically added as a recipient or at least given the option to tag them in the body to make specific call outs.

Create endpoints on the Front public API to manage teammate Groups.

Allow users other than company admins to create, edit and delete teammate Groups, including the ability to add teammates to Groups. This could be a permission granted to users, or a company-wide setting that allows Workspace to manage teammate Gro...

Ability for chat visitors to directly submit CSAT rating in the chat widget (vs. using a CSAT link)

Description: Be able to search for conversation that DON'T have a specific filter Example use cases: Do not search in "attachments" Search for an open email from outside your organization with 'is:open -@domain.com' Avoiding certain senders by sea...

The Front Knowledge Base allows teams to create, organize, and publish a library of information to provide dependable resolutions for common or complex inquiries. The Front Knowledge Base includes a customizable site that allows customers and/or t...