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Status Launched
Categories Filters
Created by Guest
Created on May 3, 2021

Search keyword negation

Description: Be able to search for conversation that DON'T have a specific keyword. Exclude results containing a keyword from the search results by typing '-' before the keyword.

Example use cases:

  • Search for an open email from outside your organization with 'is:open'

  • Filter out emails about "meeting" but not related to "budget"

  • Filtering out for emails bringing a lot of noise, like my "daily capacity report email"

  • Clarify context with keywords that can have different meanings, for example, searching for "apple" in the context of food and not technology, you might search "apple -iPhone -Mac"

  • Avoiding certain senders by searching for "invoice -[supplier's name/email]"


  • More precision in results


  • ✅ Exclude a keyword from the results by typing -keyword

Not yet supported but in the backlog for incremental improvements:

  • 🔄 Exclude a phrase by using quotation marks -”this is a phrase”

Not supported:

  • ❌ Not possible to search with only a negated keyword. For instance, is:archived -world will be interpreted as is:archived

  • ❌ Not possible to do a search removing a prefix match -pre*

  • Attach files
  • Admin
    Stéphane Renault
    Feb 28, 2024

    This feature request is being progressively released. It will only support keyword negation using '-' before the keyword. For example search -keyword
    Here is the feature request about filter negation if you want to follow / upvote it

    3 replies
  • Guest
    Feb 25, 2024

    +1 to this. Waiting for the feature.

  • Guest
    Aug 14, 2023

    Hi there - adding in filter negation would be SO helpful in my daily workflow as a CSM! Thanks for considering it!