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Status Backlog
Categories Filters
Created by Guest
Created on May 3, 2021

Filter Negation (keyword, tag, email, account..)

Description: Be able to search for conversation that DON'T have a specific keyword or filter

Example use cases:

  • Search for an open email from outside your organization with 'is:open'

  • Filter out emails about "meeting" but not related to "budget"

  • Filtering out for emails bringing a lot of noise, like my "daily capacity report email"

  • Clarify context with keywords that can have different meanings, for example, searching for "apple" in the context of food and not technology, you might search "apple -iPhone -Mac"

  • Avoiding certain senders by searching for "invoice -[supplier's name/email]"

  • Excluding specific types of emails, for instance "promotion -newsletter -automated"


  • Have fewer results to swift through

  • Attach files
  • Guest
    Aug 14, 2023

    Hi there - adding in filter negation would be SO helpful in my daily workflow as a CSM! Thanks for considering it!