Search keyword negation

Description: Be able to search for conversation that DON'T have a specific keyword. Exclude results containing a keyword from the search results by typing '-' before the keyword.

Example use cases:

• Search for an open email from outside your organization with 'is:open -@domain.com'

• Filter out emails about "meeting" but not related to "budget"

• Filtering out for emails bringing a lot of noise, like my "daily capacity report email"

• Clarify context with keywords that can have different meanings, for example, searching for "apple" in the context of food and not technology, you might search "apple -iPhone -Mac"

• Avoiding certain senders by searching for "invoice -[supplier's name/email]"

Benefits:

• More precision in results

Supported:

• ✅ Exclude a keyword from the results by typing -keyword

Not yet supported but in the backlog for incremental improvements:

• 🔄 Exclude a phrase by using quotation marks -”this is a phrase”

Not supported:

• ❌ Not possible to search with only a negated keyword. For instance, is:archived -world will be interpreted as is:archived

• ❌ Not possible to do a search removing a prefix match -pre*

https://help.front.com/en/articles/2131#exclude_results_by_keyword