All ideas

Showing 1570

Sync Drafts Started In Gmail

I think it would be important that drafts created with another email client (e.g. Gmail) could be synchronised in Front. This would allow us to avoid having to change clients several times a day.

over 2 years ago in Two-way sync 0 Backlog

1 VOTE

Edited Comments via API webhook

When a comment is added, it is sent via API webhook but if that same comment is edited, this data is not sent via API

8 months ago in Developer Platform 0 Backlog

2 VOTE

Side bar Organization

It would be nice to be able to be able to customize having shared inboxes on top and assigned conversations below.

over 1 year ago in Core Product Experience / P1 navigation - left pane 0 Backlog

2 VOTE

Universal Search across tools

Description: As a Front user I search across multiple tools to do my job and answer the requests I receive. Things like I search for a conversation in Front I search for contact information in my CRM I search for a knowledge base article in my kno...

over 1 year ago in Search 0 Backlog

2 VOTE

Ability for multiple people to edit chatbot flow at once

Only one admin can currently edit the chatbot flow at a time. Would it be possible to support multiple admins editing it at the same time?

over 1 year ago in Chatbots 0 Backlog

2 VOTE

Option for app badge counters to show read/unread conversation.

Currently when using the below preference, it defaults to showing open conversations for the selected worksapce. Request is to show unread messages here instead.

over 1 year ago in Counters 0 Backlog

5 VOTE

Add task management / checkboxes in commenting area

No description provided

about 3 years ago in Comments / @ mentions 0 Backlog

3 VOTE

See "last time used" for message templates in message template list

No description provided

almost 2 years ago in Other (workflows) 0 Backlog

2 VOTE

Make P2 time format a personal preference

In P2, teammates can toggle the time format between time of last activity and time since last activity. Toggling is done by simply clicking on the time. Since it is easy to mis-click on the time, the format can easily change. If we move this setti...

over 1 year ago in Settings 0 Backlog

2 VOTE

Hubspot integration - Show rule has taken place

When using a rule to log messages in Hubspot, show that the rule has taken place like with other rules in Front.This was you can be quite sure a message has been logged from Front to Hubspot

over 1 year ago in Workflows 0 Backlog

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