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Admin Experience

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Better handling of large spam mailboxes

Currently large spam boxes in Front are impossible to handle. Front has taken the view that users should not be allowed to mass-delete spam and must select each message (not ctrl-A) but for a spam box with 1000s of messages that isn't practical. T...
7 months ago in Bulk updates / Email channels 0 Backlog

Add team roles to Teammate Groups

It would be great to be able to add team roles as a dynamic variable within teammate groups, so they can be referenced in account custom fields for rule-based automations. A use case would be if you had clients that were assigned to a specific tea...
7 months ago in Admin Experience 0 Backlog

Export inboxes to CSV

Provide an overview off all inboxes when doing housekeeping and auditing. This could be a global export and/or per-Workspace.
8 months ago in Admin Experience 0 Backlog

Ability for admins to un-delete tags, message templates, or rules

No description provided
8 months ago in Object/resource management 0 Backlog

More resources and types for custom fields

Add custom fields for more resources: Company, Workspace Add more custom fields types: Tag List, ... This can unlock many scenarios that need a centralised record of constants: incident management with IMs, advanced rules scenarios etc.
9 months ago in Custom fields 0 Backlog

Select Timezone to display based on user vs reciever

Timezone issues & request: The timezones in Front display dates and times of custom date/time field in the Front User (ie, Employee) timezone. However, when we are communicating with our clients we communicate the time of their appointments in...
about 1 year ago in Custom fields 0 Backlog

Custom field for image

We have more than 100 domains added and for each domain different signature, and now we have to create new signature for each domain, if we could add custom field to each mailbox we could have only one signature which would dynamically get image
about 1 year ago in Custom fields 0 Backlog

Change default reply option for all company users

As an admin, I’d like to set Send & Snooze as the default reply option for my company. Informing teammates about the ability to change this takes training overhead and friction.
about 1 year ago in Admin Experience 0 Backlog

Export channels to CSV

Provide an overview off all channels when doing housekeeping and auditing. This could be a global export and/or per-Workspace.
8 months ago in Admin Experience 0 Backlog