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Support light variations in search (plurals, accent, declensions) (Stemming)

No description provided
11 months ago in Matching 0 Planned

Support searching despite differences in phone number formats

Description: I miss results or suggestions if I don't write the phone number exactly how it's written in a conversation, like if I don't use country code (+1) or a specific phone number formatting (123-456-7890 and 1234567890) Request: The request...
11 months ago in Matching 1 Planned

Rank search results based on the recency of the match and not the most recent activity on the conversation

Description: Search results are ranked chronologically but based on the last activity time of a conversation containing a match, and not based on the activity time of the search match in the conversation. For example for the search query: acme@acm...
11 months ago in Search Ranking 0 Backlog

Turn off contacts auto-suggest

Being able to turn off auto-suggest in composer for all Front users
11 months ago in Search sorting 0 Backlog

Search in .TXT attachment files

70% of the files we receive are in txt file and they are filtered to go to different person/department based on certain words in the txt file
12 months ago in Search location 0 Backlog

[Tags] Search for nested tags when searching for a parent tag

Being able to return results from nested tags when searching for a parent tags.
12 months ago in Find the result I'm looking for 0 Backlog

Make relevant search results more visible

Description: Results are ranked chronologically. If there are a lit of results but I know the one I looking for should be the most relevant one, it can be hard to scroll through the result. Request: Have an option to see results based on relevance
about 1 year ago in Find the result I'm looking for 0 Backlog

Support searching for part of words, email, IDs (partial search)

Description: Sometimes I search using only a part of a longer keyword. Keywords can be: an email address where I remember partially the domain name an order ID where I only know the beginning or the end, or when there is a space in it but I don't ...
about 2 years ago in Matching 0 Backlog

Return search results where matches are all in the same message (and not split in the conversation)

Description: When searching for multiple keywords, Front returns conversation where the keywords can be in different messages in a conversation. Request: Have an option to return results where all the keywords are in the same message, but not nece...
about 2 years ago in Matching 0 Backlog

Filter out notifications emails from search results

Description: Notifications can be overwhelming in search results. it would be great if possible to filter them out either with a filter or automatically with no action from teammates.
over 2 years ago in Search Results 0 Backlog