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3
VOTE
Availability status (Available, Out of Office, Do Not Disturb, etc) shown next to assignee name when a conversation is already assigned
When assigning to another Front user, their availability status is listed next to their name in the drop down assignment window. However, there is no availability status shown for the assignee once it has been assigned to them - a coloured circle ...
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Backlog
3
VOTE
3
VOTE
Remove Participants as an option for the Move Action in rules
We currently have options when moving conversations with a rule for Restricting participants or Keeping them. Having the option to "remove all participants" from a conversation would allow for a conversation to be moved to another inbox "fresh", a...
1
Backlog
3
VOTE
When adding a contact group to Sequence recipients, all contact columns should be added to the recipient table.
Feature request When selecting a contact group in the sequence recipients editor, all the contact card columns should be added to the sequence recipient table. Current behavior When adding a contact group to the sequence recipient table, only the ...
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Backlog
3
VOTE
3
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2
VOTE
Automatically remove CSAT Survey rule tags after a user defined amount of time
Currently customers don't have a way to automate the removal of tags used in CSAT rules that send survey templates in app. This causes issues when customers have a large amount of conversations that use a channel type that does not typically creat...
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Backlog
2
VOTE
Vacation Responder integration with Calendar Scheduler Plug-in
In order to block off your calendar to clients who use the calendar scheduling plug-in, currently we have to book an out of office event for the full day in our calendar. One recommendation I have is integrating this with the vacation responder, w...
0
Backlog
2
VOTE
Alias teammate email addresses in rule-set CSV file upload to Teammates in Front
https://front.frontapp.com/inboxes/teammates/2760707/inbox/open/33947885827 When you so a CSV file up-load into a rule-set table, email addresses don't link to Teammates in Front like they do when you do a CSV file upload for Accounts/Contacts. If...
0
Backlog
2
VOTE
Making the teammates visible in the view' settings
When you create a view, you can add it to teammates' sidebars right away. But once you add people from the view settings and then save, when you come back to the view, you don't see which teammate was added so you don't know who has access and who...
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Backlog