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Better language detection

We use a library, this probably means looking for a better one\.
almost 3 years ago in Rule conditions 0 Backlog

Export Ruleset Table into CSV with Tag Name and Inbox Name

When you export a ruleset table as a CSV, instead of the inbox ID and tag ID being in the CSV file, show inbox name and tag name.
3 months ago in Other (workflows) 0 Backlog

Enable Load Balancing for Rule Set

Load Balancing simply isn't offered in rule sets yet. This would be a plus.
8 months ago in Workflows 0 Backlog

Rule description

Add a "description" field to rules to explain what they do.
over 1 year ago in Rule management 0 Backlog

Clearly list which tags have been added in a rule.

When creating a rule for a workspace that has many tags, the tags you've added to the rule are not easily identified. Please see an example screenshot from a customer who is having difficulties identifying the tags which have been added to their r...
8 months ago in Workflows 0 Backlog

Assign through rules even if assignee is Out Of Office

No description provided
almost 3 years ago in Assign 0 Backlog

Improve the Imported Conversations Experience for Rules

While Front rules engine isn't currently set up to solve for imported conversations, this is something that comes up a lot with customers. This impacts rules in various ways. This idea is to look into how we can improve this experience for custome...
9 months ago in Workflows 0 Backlog

Download Sequence info as csv

No description provided
almost 3 years ago in Outbound/Sequences 1 Backlog

Front Views 'Select all inboxes' option

Looking for the ability to select all inboxes when creating a view so that the view captures a single tag across all current inboxes and any future inboxes that I have in the future. Currently, I would have to scroll through and manually select al...
9 months ago in Views 0 Backlog

Availability status (Available, Out of Office, Do Not Disturb, etc) shown next to assignee name when a conversation is already assigned

When assigning to another Front user, their availability status is listed next to their name in the drop down assignment window. However, there is no availability status shown for the assignee once it has been assigned to them - a coloured circle ...
10 months ago in Assigning / Teammate availability 0 Backlog