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Macros to provide a search function in a 3rd party system to select input

When choosing a macro to perform an application request, we want the ability to search for an object in a 3rd party system to maintain inputs against, or log inputs against. Example: a prospect, Shippeo, currently have a Gmail extension that allow...
about 1 month ago in Developer Platform / Macros 0 Backlog

Conversation custom fields in Views

Add conversation custom fields as a filter in saved views. Today we have only 2 view filters (assignee and tags).
11 months ago in Custom fields / Views 0 Backlog

Merge conversations rule action

No description provided
over 3 years ago in Rule actions 0 Backlog

Select signature when autoreplying

Self explanatory
over 3 years ago in Auto-reply 0 Backlog

Macros available in Front mobile app

This would be great for teams who are on the go and need an easy, low-risk, low-click way of kick-starting a workflow/process.
3 months ago in Core Product Experience / Macros 0 Backlog

Sortable rule set data

It would be good to be able to sort and change the order of the various rows within the Rule Set Data for Rule Sets. We are setting up a Master Rule Set for one of our teams to auto tag and assign messages received - this will end up having a lot ...
11 months ago in Workflows 1 Backlog

Create an ALL view, which shows you conversations that are in certain shared inboxes + conversations in your private inbox

No description provided
about 1 year ago in Core Product Experience / Views 0 Backlog

Front Views 'Select all inboxes' option

Looking for the ability to select all inboxes when creating a view so that the view captures a single tag across all current inboxes and any future inboxes that I have in the future. Currently, I would have to scroll through and manually select al...
over 1 year ago in Views 0 Backlog

Duration-type dynamic variables & custom fields

Introduce duration fields in rules to power time-sensitive workflows. For example: Add a "SLA target" custom field on the account to support a customer-specific SLA targets Have a "contract renewal date" custom field and use dynamic variable to fi...
almost 3 years ago in Smart rules 0 Backlog

Language detection: Japanese

Admins would like the ability for Front to detect Japanese for multiple use cases.
over 3 years ago in Rule conditions 1 Backlog