Insights
Sort by:
Trending
Status:
Showing 265
1
VOTE
Add average reply time and first reply time to Time goals analytics report
Hello, Time goals analytics report is only displaying the score against reply time and first reply time goal. I would like to have displayed for each the average reply time and first reply time included in the time goals analytics report for each ...
3
Backlog
13
VOTE
9
VOTE
3
VOTE
Include the message subject in analytics full event export
With the Analytics full events export, the Subject field is described as "Subject of the conversation" according to the documentation. This field is derived from the messages of each conversation, more specifically the last message of a conversati...
0
Backlog
7
VOTE
2
VOTE
1
VOTE
[measure] See how many "AI Compose" requests someone has made per day
Under AI Compose and it says that each teammate is limited to 200 requests per day. It would be good to have a way for the teammate to see how many requests they’ve made in a day. That way they can be responsible for keeping an eye on that to make...
0
Backlog
2
VOTE
4
VOTE
1
VOTE
Allow to exclude email threads with only one email from analytics
When analyzing one person's stats, I would like to exclude the email threads that only have one email without an answer. They could be considered as automatic emails (example: someone has accepted my calendar invite).
1
Already available