All ideas

As per the title suggests, currently there is no way to tell if a tag returned by the 'List tags' endpoint is archived or not (please correct me if Im wrong). As Im trying to automate the process of tagging email, I recently ran into an issue wher...

While there has been a sync error, for us it's not the end of the world. Therefore if there are some sync errors we really don't need the daily notification email warning us.

As an admin, I would like to create a rule that detects auto-generated emails (such as those sent via mailing lists, auto-replies, etc), and treat these message with a different priority to messages sent by humans. Ideally, I would have a rule con...

I want to easily filter the list of conversations in the last 7 days by channel type so I can quickly see all the chats / emails

Please add the ability to see members of a distribution group. I understand that distribution groups are fundamentally opposite to how Front works, but only a small portion of our compant uses Front, so we still use distribution groups. Consequent...

It's hard to create drafts of chatbots / test chatbots now because every chatbot is tied to a channel. What I'd like to accomplish is to create a draft chatbot and make changes to it without having to have it connected to a specific channel. Curre...

Possibilty to detect user's browser language and adjust chatbot flow accordingly

I some cases I paste items which start with "*" or "-" and FrontApp auto formats them to bullets. I want to be able to disable this as I can on the desktop.

Ability to clone/duplicate existant knowledge base articles.

Sometimes I need to copy multiple fields of information directly from one plugin to another. Having multiple plugins all open could also allow more of a customizable "dashboard" experience in Front.