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Sync Shopify Customers as Front Contacts

I want to be able to view full customer conversation history. Our phone system has their number and dumps those sms transcripts into our email inbox. If shopify had synced the contacts with front contacts, then this would work perfectly!
almost 2 years ago in Contacts 1 Backlog

Contact list in composer: Select priority of recipient email to autofill

We use an email address that is CC'd on all of our emails. However, It no longer auto-populates and we have to manually type the whole email address. A feature that allows us to choose the priority of email address that auto-populate would be extr...
almost 2 years ago in Contacts 0 Backlog

If a saved Contact is tied to an Account in Front, include the Account Name with the Contact Name wherever possible.

Our business would really appreciate if the account name was included in parenthesis for any existing, saved contact. This includes but isn't limited to any circumstance when viewing, referencing, writing to, or looking up a saved contact. Somethi...
almost 2 years ago in Accounts Manager / Contacts 0 Backlog

Contacts Shared By Inbox

Currently there's private and public contacts. However, we have several different shared inboxes having to weed through all the contacts to send a message. Can contacts be saved to a shared inbox or multiple shared inboxes -- then you only have ac...
almost 2 years ago in Contacts 2 Backlog

Ability to rearrange the fields in Accounts and Contacts in a particular bespoke order

Just allows us to put the fields in the same order as they appear in other systems so breeds familiarity. As users build out Account list and custom fields, there should be a way to rearrange columns, sort by column, move them up/down the order, e...
almost 2 years ago in Accounts Manager 1 Backlog

Manually associate a customer account to an email address

If a customer sends mails from either no reply email addresses, or uses one email address for multiple account sites, we can manually associate an email to a Customer Account for report purposes
almost 2 years ago in Accounts Manager 0 Backlog

Automatically generate a new CRM contact when a new email is received

No description provided
almost 2 years ago in Contacts 0 Backlog

Press enter to submit a new account in Contacts

When you want to create a new account in the Contacts section, or sidebar, you need to click the Create button at the bottom right corner, you cannot simply press the enter key. This is annoying as normally the enter key works and also the button ...
almost 2 years ago in Contacts Manager 0 Backlog

Allow multiple accounts per contact

We have clients who own multiple businesses. It would be very useful if a single Contact could be associated with multiple Accounts. This would allow our Contacts organization in Front to better match reality.
almost 2 years ago in Accounts Manager 0 Backlog

Prioritize displaying contact name over sender information

When a message is received in Front, the name of the contact saved in Front should be displayed over the sender information provided in the message headers.
almost 2 years ago in Contacts 0 Backlog