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Allow for multiselect in custom field dropdown

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about 1 year ago in Contacts 0 Backlog

Ability to filter specific contacts from several different lists to send an email to

For example if I had list A and list B and I wanted to quickly send an email to only the contacts that were on both lists, that would be extremely helpful to our team.
about 1 year ago in Contacts 1 Backlog

Create contact list from email thread

Often times I get an email from a team lead who has copied their team in an email to me for group calls. It would be amazing to take all recipients from an email thread and create a contact list from that thread. Now, I have to copy them all over ...
about 1 year ago in Contacts 0 Backlog

Allow personalized settings for auto-created contacts for individual inboxes

The teams using Front at our company have a wide variety of roles and use Front completely different from team to team. Some teams find the auto-created contacts very useful for their work while others find it challenging. Currently, we can only c...
about 1 year ago in Contacts 0 Backlog

Labels for phone numbers and field to enter extension

Need ability to label phone numbers. Ex. "main", "direct"... Also need ability to enter in phone extensions.
about 1 year ago in Contacts 0 Backlog

Profile summary tooltip when hovering over user display picture in email/discussion

Imagining it would work similarly to Slack, where the popup shows the person's position/role, preferred pronouns, and local time. Sometimes the number of participants in a conversation/discussion grows fairly large and requires collaboration from ...
about 1 year ago in Accessing / Organizing Data 1 Already available

Integrate Cadence Task closure into the Salesforce Add-on

Our team uses Salesforce Cadence to build client roadmaps, they appear as tasks. It would be great if we could close them through the Salesforce Add-On, like we can with Microsoft.
about 1 year ago in Contacts 0 Backlog

Find contacts in composer using list filters

The ability to choose a recipient based on list filters. For example, a contact has to be in both List A and List B to be able to show up in the contacts dropdown in the composer.
about 1 year ago in Contacts 0 Backlog

Sync contacts of Front with phone

Just like in outlook, your personal Front contact list should be visible in your phone under contacts/directory. Also, when chosing which accounts to sync (google, outlook, sim, etc) there is no option for Front, hence my saved contacts from work ...
about 1 year ago in Contacts 0 Backlog

Sync Shopify Customers as Front Contacts

I want to be able to view full customer conversation history. Our phone system has their number and dumps those sms transcripts into our email inbox. If shopify had synced the contacts with front contacts, then this would work perfectly!
about 1 year ago in Contacts 0 Backlog