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Suggested contact list that can be created

When sharing a draft or adding participants to an email, it would be great to have a Suggestions list that can be edited. Ideally individuals or contact groups could be added.
over 1 year ago in Contacts 0 Backlog

Allow multiple contacts to share the same email

Request to allow creation of multiple Contacts in the same Workspace which share the same email. Example use cases: I have a Contact who works for Company X and their subsidiary Company X-Y; they use the same email address for both. I want two con...
over 2 years ago in Contacts 0 Backlog

To: email address to default to most used in Search

In the To: section when I start typing "dispatch" I want the first dispatch email that shows up to be dispatch@company.com, it doesn't even show up when I type "disp" I'm required to type "dispatch@co" to get it to appear. .
10 months ago in Contacts / Search 0 Backlog

Allow personalized settings for auto-created contacts for individual inboxes

The teams using Front at our company have a wide variety of roles and use Front completely different from team to team. Some teams find the auto-created contacts very useful for their work while others find it challenging. Currently, we can only c...
over 2 years ago in Contacts 1 Backlog

Labels for phone numbers and field to enter extension

Need ability to label phone numbers. Ex. "main", "direct"... Also need ability to enter in phone extensions.
over 2 years ago in Contacts 0 Backlog

Account based reports

From a sales point of view, it would be really useful to get a list of all the accounts that opened a conversations in a certain period of time.We understand we can use the 'account filter' on every report, but this doesn't allow us to get the lis...
10 months ago in Contacts / Insights 1 Already available

Ability to generate contact lists dynamically based on custom fields

Instead of having static contact lists, they should be dynamically updated based on contact lists. This will ensure that the right people are getting emailed every time without having to remember to manually update organizational changes. For exam...
almost 2 years ago in Contacts / Custom fields 0 Backlog

Remove fields from existing Salesforce / Hubspot contact once the field is removed from sync settings

When a contact field is removed in the Salesforce / Hubspot sync settings, this field should be removed for all existing contacts. As of today, if a field is removed from the sync settings, the field is not removed from existing contacts. Only new...
almost 2 years ago in Contacts / Existing integrations 0 Backlog

Filter "conversations in last 7 days" when clicking on contact by different channels

I want to easily filter the list of conversations in the last 7 days by channel type so I can quickly see all the chats / emails
almost 2 years ago in Contacts / Contacts P4 Plugins 0 Backlog

Export contact notes

It would be great to be able to export and import contact notes as part of the contact functionality.
almost 2 years ago in Other (Contacts) 0 Backlog