Message templates

Showing 28

Default template when replying

It would be nice to have the option to add Hi {{recipient.first_name | 'there'}}, automatically in the beginning when replying to an email.

over 1 year ago in Compose - write efficiently with quality / Message templates 0 Backlog

1 VOTE

AI composer in templates

When creating templates, have the AI composer there to help create better templates

over 1 year ago in AI / Message templates 0 Backlog

6 VOTE

Set signature to message template

Tie a signature to a particular message template

over 1 year ago in Message templates / Signatures 0 Backlog

2 VOTE

Allow a {{dynamic variable}} to display multiple items, 1 per recipient

For example, if I send an email to 10 people with {{first_name}}, the variable will fill out the first name for each contact in the recipient list.

over 1 year ago in Message templates 0 Backlog

3 VOTE

2nd Variable Fallback in Message Templates

In message templates, when using a dynamic variable I can create a fallback variable or text. I would like to have two fallback options, one being another variable, and a second fallback being text.

over 1 year ago in Message templates 0 Backlog

1 VOTE

Dynamic variable for time-of-day greeting

Sometimes you don't have the customer's name, and you need something more formal than hi or hello. Or perhaps you have the customer's name, but you just want to be more formal than hello [name]. That's why we would like to see a message variable f...

over 1 year ago in Message templates 0 Backlog

3 VOTE

Hide message templates

We have many different team members who do not use all of (or any of) our team inboxes, and do not need to see all of our message template folders mixed in with their personal message templates. It slows people down and is annoying to have to scro...

over 1 year ago in Message templates 1 Backlog

1 VOTE

Custom variable for due dates

It would be nice to send a task to a client and have the dates due already populated using a variable within an email template. For example, "Please complete this by {{date.2 calendardays}}"

over 1 year ago in Custom fields (smart rules) / Message templates 0 Backlog

14 VOTE

Grammarly support in the Message Templates editor

Allow for using Grammarly when creating and editing Message Templates in Settings.

over 1 year ago in Message templates 0 Backlog

1 VOTE

Tab Through to Dynamic Message Template Fields

I'd love to have to have the ability to tab through/to fields we need to upate with each email in message templates. Like custom fields that a user can open an email, insert the template, and then tab through to insert the data pertinent to that e...

over 1 year ago in Composer / Message templates 0 Backlog

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