Skip to Main Content
ADD A NEW IDEA

Compose - write efficiently with quality

Showing 135 of 1425

Attach from Front – ability to attach any email or document from anywhere in Front directly in the composer

When composing an email, attaching from anywhere in Front would be useful so that users can query across emails and attachments. Customers are often referencing things in other conversations.
4 months ago in Compose - write efficiently with quality 0 Backlog

Filter message templates

Instead of seeing only 4 recent templates, and then ALL templates and having to scroll through everyone's, can we either increase the RECENT section or be able to filter by our own personal templates?
4 months ago in Message templates 0 Backlog

Set "Reply All" as the default option for everyone in the company

Set "Reply All" as the default option for everyone in the company
4 months ago in Composer 0 Backlog

Keyboard shortcut: Tab to cc field

Would like to be able to move from the "To" field to the "cc" field with the tab key as opposed to having to switch over to mouse, click "cc" in order to open up the field, then click into cc field and type name. The more I can navigate through me...
4 months ago in Composer 2 Backlog

Internal Email Quick Response/Suggested Response

no longer a need to say “Thank you” or acknowledge e-mails internally. Give a “Thumbs-up”, a “heart” or other emojis on an e-mail by clicking the below button. Or Front suggest a response to choose from. It is similar to Teams
4 months ago in Compose - write efficiently with quality 0 Backlog

Set default attachment size for custom SMTP channel

Outbound mail we send via Front is routed via our custom SMTP server. We have a high attachment size limit (higher than Front's default ~25MB limit). I would like the option to set a default attachment size limit for new channels created in my tea...
4 months ago in Attachments / Email channels 0 Backlog

Being able to use Hyperlink for folders on same server

In outlook if i had to send a colleague the path to a specific folder I could just use an Hyperlink over any type of text and use the path as the link They could click on that path and get redirected automatically. In front it works with URLs but ...
4 months ago in Composer 0 Backlog

Ability to pull all the headers of an email

Sometimes, important information—such as links—are included as a value of a custom email header.
5 months ago in Message headers / metadata 0 Backlog

Message templates - variable in Subject field

Today we can only insert message template variables in the body. The goal here is to be able to use variables in the subject field (optional field) of message templates.
5 months ago in Admin Experience / Message templates 0 Backlog

Support downloading all conversation attachments

Add download all to conversation attachments. Today action is only available for message attachments
5 months ago in Attachments / P3 display 0 Backlog