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Dynamic variable for time-of-day greeting

Sometimes you don't have the customer's name, and you need something more formal than hi or hello. Or perhaps you have the customer's name, but you just want to be more formal than hello [name]. That's why we would like to see a message variable f...
about 1 year ago in Message templates 0 Backlog

Adding "Reply as a New Conversation" as an Option

Our team would like to be able to reply as a new conversation to ease the ability for "Side Conversations" to happen with emails. For example, there may be a conversation with many participants that you'd like to keep on the original conversation,...
about 1 year ago in Compose - write efficiently with quality 0 Backlog

Remind to send the email after answering

Suggestion for Front to remind the user that some emails have been written but not sent. It has happened to me several times, when I compose a response to an email, but just forget to click on "Send".
about 1 year ago in Composer 0 Backlog

Make pasting options available

When pasting, the options for how to paste should be visible as a popup (default, with or without formatting, etc.)
about 1 year ago in Compose - write efficiently with quality 0 Backlog

Custom variable for due dates

It would be nice to send a task to a client and have the dates due already populated using a variable within an email template. For example, "Please complete this by {{date.2 calendardays}}"
about 1 year ago in Custom fields (smart rules) / Message templates 0 Backlog

Tab Through to Dynamic Message Template Fields

I'd love to have to have the ability to tab through/to fields we need to upate with each email in message templates. Like custom fields that a user can open an email, insert the template, and then tab through to insert the data pertinent to that e...
over 1 year ago in Composer / Message templates 0 Backlog

Ability to set signature for external vs internal domains

Automatically apply a specific signature based on the recipient of a message instead of having to change it manually when drafting.
over 1 year ago in Signatures 1 Backlog

Drag and drop attachment from S/MIME message

No description provided
about 3 years ago in Composer 0 Backlog

Leave a "tombstone" for deleted messages + comments

No description provided
over 3 years ago in Composer 0 Backlog

Keyboard shortcut: expand last message text within message body

No description provided
over 2 years ago in Composer / Keyboard shortcuts 0 Backlog