Triage - get to inbox 0

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Word count metrics for inbound emails

Can you add an average word-count for emails received. The complexity of emails is often a challenge, and counting volume of incoming mails doesn't encapsulate this.

over 1 year ago in Triage - get to inbox 0 0 Backlog

1 VOTE

Required Tagging feature for personal email inboxes

We need to be able to see how many client facing emails are worked in an agents personal email box vs. personal/spam emails.

over 1 year ago in Other (workflows) / Triage - get to inbox 0 0 Backlog

1 VOTE

Re-ordering Inbox Drop Down List

It would be helpful for our team if we could rearrange the inboxes in the "move to" drop down list in a custom order.

over 1 year ago in Triage - get to inbox 0 0 Backlog

1 VOTE

Split 'Shared With Me' Inbox into subscribed conversations and @mentioned conversations

It would be great if I could split my shared with me inbox into two categories:1. The threads where I am mentioned in the comments (these typically require immediate attention) 2. The threads where I am a subscriber but I am not mentioned. Nice to...

over 1 year ago in P3 display 0 Backlog

1 VOTE

Unsubscribe on Snooze

We have multiple instances where our emails are snoozed and when our employees are subscribed to an email they are having it show back up in their inbox which is creating confusion.

almost 2 years ago in Snooze 0 Backlog

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