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Keyboard shortcut: use keyboard arrows to move from P2 to P3 to scroll down P3

Keyboard users scrolling down P2 using the down arrow would like to move to P3 using the right arrow to then use the down arrow to view whole email if too long to fit to view
4 months ago in Keyboard shortcuts / Triage - get to inbox 0 0 Backlog

Keyboard shortcut: merge conversations

No description provided
5 months ago in Keyboard shortcuts / Triage - get to inbox 0 0 Backlog

Bulk send / send & archive / send & snooze

I have written drafts for multiple emails that need to be sent and snoozed at the same time (example, snoozed until next Monday). I don't want to use a sequence since each emails is personalized. Right now, I need to click send and snooze for each...
7 months ago in Snooze 0 Backlog

Availability status (Available, Out of Office, Do Not Disturb, etc) shown next to assignee name when a conversation is already assigned

When assigning to another Front user, their availability status is listed next to their name in the drop down assignment window. However, there is no availability status shown for the assignee once it has been assigned to them - a coloured circle ...
7 months ago in Assigning / Teammate availability 0 Backlog

Customize the default time of 'Day & Time' snooze option

As a user who leverages snooze frequently, I'd like to change the 'Day & Time' snooze option to default to when I start my day (at 8am, instead of 9am), after a date is selected. I'd be able to snooze conversations accurately, with less clicks.
7 months ago in Snooze 0 Backlog

Reoccuring Snoozes / Reminders

It would be great if Front could create a reoccurring snooze or reminder function. Would be great if you need a prompt daily / weekly e.g. pull X report or email customer about upcoming shipment.
8 months ago in Snooze 0 Backlog

AI AutoTagging

Front currently has a "tag" feature where a company can create a list of tags and mark each conversation with any number of them. At my company (Collective), we have around 30-40 tags that our Support team currently uses. However, manually tagging...
8 months ago in AI / Tags 0 Backlog

Preference for Assignee Title in Sender Line

After a recent update, when a conversation is assigned to the user the format of the heading of the conversation of the assignee in the side panel is now "Sender > me" previous to the update it was "Sender > FirstName LastName". I'm requesti...
10 months ago in Assign / Assigning 0 Backlog

Snooze or pause an inbox so emails come through in batches

No description provided
over 2 years ago in Snooze 2 Backlog

Snooze along with teammate

Sometimes I need to snooze an email to the same time as a teammate. When I see "[teammate] snoozed this until [time]" at the bottom of an email, it'd be nice to have the option to click and match that snooze, rather than go over an snooze it manua...
21 days ago in Snooze 0 Backlog