Give customer the choice between multiple 3rd party spell checkers
Currently Front supports spell checking using Grammarly. However, some customers would prefer to have the choice the use other spell checkers, like Microsoft spell checker, as there are cases where they can provide better suggestions.
Right now we are unbale to update custom fields in the mobile app. It would be great to be able to do this, especially for teams that work around the clock and on the go.
Currently, it's impossible to drag&drop attachments from Front to external applications (such as Google Chrome, Drive etc.) on Mac. It is possible on PC but not on Mac. This is a huge productivity killer and therefore will make a very big impa...
Today we can only insert message template variables in the body. The goal here is to be able to use variables in the subject field (optional field) of message templates.
The ability to create message templates that are accessible across multiple workspaces, when it's not feasible for all who need access to also have access to the same workspace.
Please consider adding a native To-do function based on David Allen's Getting Things Done workflow. The integrations in Front do not allow for prioritizing today, and we resort to going to Asana or ToDoist directly, which is not convenient.
When using the old inbox you could archive emails using cmd+E. When you try to do that while the new ticketing feature is enabled, it opens up the ticket label options. It would be awesome if there were keyboard shortcuts for 'Open', 'Waiting' and...