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Core Product Experience

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Ability to set signature for external vs internal domains

Automatically apply a specific signature based on the recipient of a message instead of having to change it manually when drafting.
about 1 year ago in Signatures 1 Backlog

Ability to disable the Trash icon

Some of our new team members who are probably used to trashing their personal emails tend to do the same with emails in Front instead of archiving them. This poses a problem for us as an important message trail could be lost. Suggestion to remove ...
about 1 year ago in Core Product Experience 1 Backlog

Make "Expand All" to be a top-level action in the toolbar instead of nested in the actions menu

Having this button visible on the toolbar at all times would make it more discoverable and memorable for less savvy users.
about 1 year ago in Core Product Experience 0 Backlog

Unsubscribe on Snooze

We have multiple instances where our emails are snoozed and when our employees are subscribed to an email they are having it show back up in their inbox which is creating confusion.
about 1 year ago in Snooze 0 Backlog

Searching for assignee displays matches in order of most commonly assigned to or displays matches in the current team inbox, as opposed to alphabetically

To make manual assignments faster/more accurate (especially to teammates with common names), it would be helpful if when I type a name into the assign box (like "Nick") the "Nicks" who populate show up in order of who you assign to most or who is ...
over 1 year ago in Collaborate - work together seamlessly 0 Backlog

Ability to send notifications to an alternative email (individual or team) regarding an assigned conversation that never got a reply

Option to have notification emails sent to an alternative email/team email regarding an assigned conversation that never got a reply, either because the assigned contact is out of office or hasn't seen/responded the email + option to customize the...
over 1 year ago in Notifications 0 Backlog

"send later and snooze" option when replying to an email

No description provided
over 1 year ago in Triage - get to inbox 0 0 Backlog

Hide draft from drafts folder if scheduled to send later (or in different tab)

No description provided
over 1 year ago in Shared drafts 0 Backlog

"Send later and archive" option when replying to an email

No description provided
over 1 year ago in Triage - get to inbox 0 0 Backlog

Include attachments when using the forward shortcut to fwd mail

No description provided
over 1 year ago in Collaborate - work together seamlessly 0 Backlog