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Core Product Experience

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Preference for Assignee Title in Sender Line

After a recent update, when a conversation is assigned to the user the format of the heading of the conversation of the assignee in the side panel is now "Sender > me" previous to the update it was "Sender > FirstName LastName". I'm requesti...
almost 2 years ago in Assign / Assigning 0 Backlog

View for Tags that would include Archived Emails

We use tags to track certain items that need to be paid out on a monthly basis. It would be very helpful to have a view of these tagged emails that have been archived so we could have them all in one place without them having to be Open.
almost 2 years ago in Core Product Experience 0 Backlog

Display tags in Compose draft

It would be great if we could selected tags in the draft window. Distraction at times cannot be avoided and not everything can be summed up in one tag. When coming back to a draft there is no way to see which tags I have already added when I start...
12 months ago in Core Product Experience 0 Backlog

Send & Store in Folder

A customer requested the ability to answer an email and store it in a folder, similar to "Send & Snooze" or "Send & Archive."
about 1 year ago in Compose - write efficiently with quality 0 Backlog

Allow scheduling link times at 15 min increments rather than default 30

No description provided
about 2 years ago in Scheduling Links 1 Already available

"send later and snooze" option when replying to an email

No description provided
about 2 years ago in Triage - get to inbox 0 1 Backlog

Set "Reply All" as the default option for everyone in the company

Set "Reply All" as the default option for everyone in the company
about 1 year ago in Composer 0 Backlog

Option to include attachments in replies to message with attachment

No description provided
over 3 years ago in Attachments 0 Backlog

Ability to add custom logo to scheduling link

No description provided
over 2 years ago in Scheduling Links 0 Backlog

Single-use scheduling link

Ability to have canned, easily accessible scheduling links that have preset conditions/settings, but can only be scheduled once.
over 2 years ago in Scheduling Links 0 Backlog