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Core Product Experience

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Default template when replying

It would be nice to have the option to add Hi {{recipient.first_name | 'there'}}, automatically in the beginning when replying to an email.
12 months ago in Compose - write efficiently with quality / Message templates 0 Backlog

Block emails with certain file attachments from being sent externally

I'd like the ability to prevent emails from my organization with certain attachments to be blocked by Front from being sent to external parties. For example, if we could limit attachments by certain names, file types, or other attributable factors...
12 months ago in Attachments / Composer 0 Backlog

Be able to apply notification settings to entire team instead of going one by one

No description provided
12 months ago in Notifications 0 Backlog

Keyboard shortcut: resend in new conversation

No description provided
12 months ago in Compose - write efficiently with quality / Keyboard shortcuts 0 Backlog

Set Timezone Manually

The timezone is set to whatever the computer clock in. As someone who travels, my time zone changes often and would like to my Front to stay in my home base timezone while my computer and I change timezones. Thank you.
12 months ago in Core Product Experience 0 Backlog

Prevent inviting non-Front participants

Currently the Participants Menu allows anyone the user has previously emailed / is in contacts menu to be invited. This can create issues where they try to add a non-business / non-front user. Ideally there should be a way to restrict this to only...
12 months ago in Collaborate - work together seamlessly 0 Backlog

Required Tagging feature for personal email inboxes

We need to be able to see how many client facing emails are worked in an agents personal email box vs. personal/spam emails.
12 months ago in Other (workflows) / Triage - get to inbox 0 0 Backlog

AI composer in templates

When creating templates, have the AI composer there to help create better templates
12 months ago in AI / Message templates 0 Backlog

Recurring vacation responders

I would really like to create recurring vacation responders. I don't work on Thursdays, but I would like to let our customers know I'm not available when they send me an email. Now I have to set this manually every week which is easy to forget ofc...
about 1 year ago in Vacation responders 0 Backlog

Ability to set up multiple zoom accounts for one user in Front

Allow a user to switch between two different zoom accounts when creating calendar events in Front
about 1 year ago in Calendar - other 0 Backlog