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Core Product Experience

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One Click to Remove It From My Inbox

I want to be able to click one button to Archive/Unassign/Unsubscribe from a convo. We use SMS a lot and all out of the same threads. Getting these convos out of our "my inbox" is a multi-faceted headache. We made a rule to link together "archive"...
10 months ago in Triage - get to inbox 0 0 Backlog

When a calendar is selected and a new calendar event is created, automatically have the selected calendar as the organizer

No description provided
11 months ago in Calendar View 1 Backlog

Improved paste handling in comments

For example, it would be super useful to be able to select, copy and paste excel data into the comments, instead of having to screen capture data and paste it as an image
11 months ago in Comments / @ mentions 0 Backlog

Collapse messages on phone

In phone app (android) I can only expand messages but they can not be collapsed after.
11 months ago in Core Product Experience / Mobile 0 Backlog

Vacation responder to reply to full recipient list instead of just the inbound contact.

No description provided
11 months ago in Vacation responders 0 Backlog

Display more detailed hour info

We noticed that when using the "hours since an email was sent", it seems to round up to 1 day after about 19 hours. There is a big difference between 19 hours and 24 hours, and we often use the 1d to see at a glance if our queues are backed up bey...
11 months ago in Core Product Experience 0 Backlog

Remove email participants if they're removed from the conversation on subsequent replies

When working in Shared Inboxes, there are times when an external email participant may remove other recipients and send only to specific people. However, in Front, everyone still sees this if they were included on the original email. It's caused a...
11 months ago in Merge / privacy leaks / threading 1 Backlog

Allow in-text image to display in calendar

While sending out calendar invites, some of our users would include all information in a poster. When receiving the invite like this, the posters are usually properly displayed. However, in the calendar section, the image can not be loaded, and pe...
11 months ago in Calendar View 0 Backlog

Add Front Suggestion Portal to Front

Would like to see the suggestion option in front so you don't need a URL to access this page.
11 months ago in Other (CPX) 0 Backlog

Delete all attachments from comment box

One has to painstakingly delete an attachment one at a time from the comments box. It would be useful to be able to delete or discard a draft comment without posting it and then quickly deleting it
12 months ago in Compose - write efficiently with quality 0 Backlog