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Core Product Experience

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Delegate all inboxes but not private discussions

At the moment you cannot delegate all inboxes of a member of staff without showing all their private discussions. But if you turn off delegation and select their inbox, you can then no longer see assigned emails etc.
over 1 year ago in Delegated inboxes 0 Backlog

Show a more comprehensive list of activity history in private inboxes

https://help.front.com/t/m1hk76d/understanding-activity-history Upon testing, it looks like we will only show info for snoozes in the activity history for conversations in a private inbox. FR to have the option of showing all activity history (the...
over 1 year ago in Core Product Experience / P3 display 0 Backlog

Ability to Print without Tags

Have an option that allows print to be used without tags listed
over 1 year ago in Printing 0 Backlog

Ability to send notifications to an alternative email (individual or team) regarding an assigned conversation that never got a reply

Option to have notification emails sent to an alternative email/team email regarding an assigned conversation that never got a reply, either because the assigned contact is out of office or hasn't seen/responded the email + option to customize the...
over 1 year ago in Notifications 0 Backlog

Provide option to "Keep participants" when a conversation is moved to a new inbox manually

Currently, companies have the option to create a rule in Front that moves a conversation to a new inbox and keep the current participants on the conversation, even when those participants do not have access to the inbox in question. When a convers...
over 1 year ago in Access - what's accessible or visible to whom in P3 0 Backlog

Make the 'printed by {username}' optional

When printing a mail 'printed by {username}' is added before the content. Could this be made optional (like the print attachments)?
over 1 year ago in Other (CPX) 0 Backlog

Automatically Archive Calendar Invite after RSVP

When a calendar invite is acknowledged (Yes, Maybe, No), automate archiving of email (or create a prompt for that action)
over 1 year ago in Cal/scheduling efficiency 0 Backlog

Add Helvetica Neue as a Font

No description provided
over 1 year ago in Composer 0 Backlog

Allow scheduling link times at 15 min increments rather than default 30

No description provided
over 1 year ago in Scheduling Links 1 Already available

Drag & drop images as attachments instead of inline with message

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over 1 year ago in Attachments 0 Backlog