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Core Product Experience

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"Share" button that deep links to certain parts of the app (i.e. a link to a rule) from the desktop app

This would allow users to share specific rules, views, pages, inboxes, they are viewing with teammates. Currently not possible in the Desktop app.
over 2 years ago in Core Product Experience 1 Backlog

Create a shortcut for "block sender" or move it to the top toolbar

Make "block sender" easier use by creating a hotkey/shortcut or moving it to become a top-level action in the main view toolbar.
almost 4 years ago in Triage - get to inbox 0 1 Backlog

Show "drafts" as a filtered tab for an inbox

Right now, when I am in an inbox, the top shows filtered such as open, archived, and snoozed. I would love to be able to see drafts that are shared with the team with access to the inbox there as well.
over 2 years ago in Shared drafts 1 Backlog

Undo for teammates

When I send an email, I have the option to "undo send" for a short time after sending. I'd like to be able to do this for emails my teammates send as well. For example, if I see that my teammate just sent an email with a typo, I'd like to be able ...
10 months ago in Compose - write efficiently with quality 1 Backlog

Color code calendar events at acceptance

I have been using the color code feature to distinguish my meetings in my calendar by customer/audience in order to prioritize when I am double booked, however I cannot set these colors when accepting an invitation. It would be great if I had the ...
over 1 year ago in Core Product Experience / Schedule - manage your calendar 0 Backlog

Auto Redact Credit Card Information

Customers sometimes send in their complete credit card number, putting themselves and our company at risk for fraud. I have worked with other platforms that auto redact this information prior to the email getting into the inbox.
over 1 year ago in Core Product Experience 0 Backlog

2nd Variable Fallback in Message Templates

In message templates, when using a dynamic variable I can create a fallback variable or text. I would like to have two fallback options, one being another variable, and a second fallback being text.
over 2 years ago in Message templates 0 Backlog

Ability to summarize conversation threads

Display a summary of the conversation at the end of a thread
over 2 years ago in P3 display 0 Backlog

Co-owning scheduling links

I would like to share ownership of the scheduling links with other team members for when I am out of the office or need a team member to manage to scheduling link.
10 months ago in Schedule - manage your calendar 0 Backlog

Make pasting options available

When pasting, the options for how to paste should be visible as a popup (default, with or without formatting, etc.)
over 2 years ago in Compose - write efficiently with quality 0 Backlog