When an email fails to send because of a suppressed or incorrect email, an emailed alert should accompany this. I'm finding the small note in the comment section of the message isn't helpful when using Send & Archive.
Availability status (Available, Out of Office, Do Not Disturb, etc) shown next to assignee name when a conversation is already assigned
When assigning to another Front user, their availability status is listed next to their name in the drop down assignment window. However, there is no availability status shown for the assignee once it has been assigned to them - a coloured circle ...
Attach from Front – ability to attach any email or document from anywhere in Front directly in the composer
When composing an email, attaching from anywhere in Front would be useful so that users can query across emails and attachments. Customers are often referencing things in other conversations.
When deleting an event with attendees, the "delete calendar event" confirmation modal is unclear if it's going to send a cancellation to attendees or not. I know that it does, but have had users ask if it's going to or if they need to separately n...
It would be good to have emails ordered oldest to newest in the inbox, but then newest to oldest in the archived section, for example. At the moment, you need to choose either oldest to newest or newest to oldest for ALL areas of the individual in...
Customize the default time of 'Day & Time' snooze option
As a user who leverages snooze frequently, I'd like to change the 'Day & Time' snooze option to default to when I start my day (at 8am, instead of 9am), after a date is selected. I'd be able to snooze conversations accurately, with less clicks.