Create Default Option/viewing always last message in thread
it is important when there is a conversation with many participants to view always the last sent message when you search it and open it instead of touching the button jump to most recent .
Vacation Responder integration with Calendar Scheduler Plug-in
In order to block off your calendar to clients who use the calendar scheduling plug-in, currently we have to book an out of office event for the full day in our calendar. One recommendation I have is integrating this with the vacation responder, w...
Auto-switch email signatures for newly composed and reply emails
Hello, I'm able to set multiple email signatures and swap easily between them, where I have one for newly composed emails and one for reply emails, but it would be useful if new and reply emails could automatically detect when to use these two opt...
When collaborating with teammates on email drafts, a revision history would allow for worry-free collaboration, keeping drafts of emails from accidentally being deleted. Auto saving drafts every few seconds when composing an email then being able ...
Customize the default time of 'Day & Time' snooze option
As a user who leverages snooze frequently, I'd like to change the 'Day & Time' snooze option to default to when I start my day (at 8am, instead of 9am), after a date is selected. I'd be able to snooze conversations accurately, with less clicks.
Right now, when I am in an inbox, the top shows filtered such as open, archived, and snoozed. I would love to be able to see drafts that are shared with the team with access to the inbox there as well.
Remove Inbox limit for personal/shared Views (50 inboxes)
We connect Front to a bunch of Slack channels, an individual channel for every big client. There is a separate inbox for each channel, so far so good. Now, we use "Unassigned" view to see tickets that have "Unassigned" tag, as well as other view t...