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Core Product Experience

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Display Most Recent Email Sender in Inbox Preview

Currently, the name that appears on the top row preview of a new email in an inbox is always the person who authored the first email, followed by who sent the most recent email in the chain (if there is space). Is there a way to customize this? Or...
over 1 year ago in Core Product Experience 0 Backlog

Assignment of Merged Conversations

When 2 conversations assigned to 2 different people are merged or smart merged to give the option of who to assign it to, instead assigning based who is first alphabetically.
over 1 year ago in Assigning / Core Product Experience 0 Backlog

Disable dynamic variables within composer

Remove '{{ }}' function from the composer so it can be used in the email body
about 2 years ago in Message templates 1 Backlog

Internal Email Quick Response/Suggested Response

no longer a need to say “Thank you” or acknowledge e-mails internally. Give a “Thumbs-up”, a “heart” or other emojis on an e-mail by clicking the below button. Or Front suggest a response to choose from. It is similar to Teams
about 1 year ago in Compose - write efficiently with quality 0 Backlog

Extend 100 attachment per conversation limit

No description provided
over 1 year ago in Core Product Experience 0 Backlog

Share tags with specific teammates

Our company is currently using Front as the main office software. We hope to manage every email received and sent during the work process by adding different tags to the email. However, I found that the tag provided by Front can only be used priva...
almost 2 years ago in Core Product Experience 1 Backlog

Allow multiple people assigned to one conversation

We are a large organization where we have multiple teams working in parallel with multiple stakeholders, there are times when two individuals from two different teams have to be responsible and responding on the same ticket. Understand there is th...
9 months ago in Assigning 4 Backlog

Create a 'split screen' view where a discussion shows up next to an email thread

Would enable conversation in a much easier way, without internal communications being buried in the email thread as they currently are (when it is very easy to miss internal updates or requests if they are buried by emails).
almost 2 years ago in Core Product Experience 0 Backlog

Display spam folder counter

Allow for a user to see a count on Spam mail.
almost 2 years ago in Core Product Experience 1 Backlog

Setting to always show CC line when composing a message

No description provided
about 3 years ago in Message headers / metadata 0 Backlog