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Core Product Experience

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Jump to "most recent unread" when scrolling through conversation

The jumper is based on most recent or most recent unreplied not “most recent unread”
over 1 year ago in Core Product Experience 1 Backlog

Define visibility order for tags

No description provided
over 4 years ago in Core Product Experience 0 Backlog

Ability to add href sms link to signature

I wanted to be able to create clickable links in my signature. Was able to create a telephone link <a href="tel:+1xxxxxxxxxx" rel="noopener noreferrer">Call</a>, but not a link for sms <a href="sms:+1xxxxxxxxxx" rel="noopener norefe...
over 2 years ago in Signatures 1 Backlog

Copy & paste code blocks in composer with proper formatting

Ability to insert a block of code in an email body correctly either through copy pasting.
over 3 years ago in Composer 1 Backlog

"send later and snooze" option when replying to an email

No description provided
about 3 years ago in Triage - get to inbox 0 1 Backlog

Add attachments (images) in replies for instagram

This is important for our sales as clients always want to see more product options in photos. Also if clients can send attachments via instagram, why the agents cannot?
over 2 years ago in Attachments / Existing integrations 0 Backlog

Reply as a new conversation

Similar to forward as a new conversation, but with the same recipients.
over 2 years ago in Compose - write efficiently with quality 3 Backlog

Improved Emoji Accessibility

It would be beneficial if Front could do a better job of keeping the most recently used emojis listed at the beginning of the emoji selection box. This would save users time and effort, as they wouldn't have to scroll through a long list of emojis...
over 1 year ago in Compose - write efficiently with quality 1 Backlog

Add task management / checkboxes in commenting area

No description provided
over 4 years ago in Comments / @ mentions 0 Backlog

Auto-switch email signatures for newly composed and reply emails

Hello, I'm able to set multiple email signatures and swap easily between them, where I have one for newly composed emails and one for reply emails, but it would be useful if new and reply emails could automatically detect when to use these two opt...
over 2 years ago in Signatures 1 Backlog