Using AI to determine if messages agents are drafting to send violate key quality assurance metrics, create confusion, or otherwise may result in a low customer satisfaction for that conversation (DSAT). Simple things like tone, grammar/ spelling ...
Ability to pin calendars of users who are not in Front
In the left panel of the calendar view, users should be able to pin calendars of arbitrary, non-Front user calendars if they have the permission to view them
Product Feature: click cmd+R in front email to activate mic then I can talk out what Im trying to say gen AI turns that into a written out email copy that matches my conciseness and tone of voice
