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Existing integrations

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Dialpad SMS - Hyperlink in message templates

It would be helpful to keep hyperlinks in message templates when switching to the Dialpad Channel. At the moment hyperlinks and survey's don't work.
9 months ago in Existing integrations / Message templates 0 Backlog

Guru Enhancement Answers

Guru just released a new feature that allows users to search across applications integrated into Guru for "answers" to their questions. I wanted to surface this because I can see this functionality beneficial to customers. Peak Performers is one c...
9 months ago in Existing integrations 0 Backlog

Jira - customize status changes and their impact on conversations

No description provided
almost 2 years ago in Existing integrations 1 Backlog

Improve daypicker in Todoist integratino

Use the standard front calendar in the todoist integration (under "Due Date").The calendar in the Todoist integration starts with sunday (not monday) and when I open it, it has no date selected. In the front calendar there is the date of today sel...
11 months ago in Existing integrations 0 Backlog

Log messages as emails to Hubspot, not Notes

At the moment, emails are only added as Notes within HubSpot - not as actual copies of the emails received from contacts - which can be altered after the fact & easily skew reporting.
11 months ago in Existing integrations 0 Backlog

Facebook channel — support for receiving and replying to reviews

We would really love to be able to see and respond to our Facebook reviews via Front, like we can with comments and DMs.
11 months ago in Existing integrations 0 Backlog

Google Drive — support picking files from shared team drive

No description provided
almost 3 years ago in Existing integrations 0 Backlog

Instagram channel — support sending stickers

No description provided
about 1 year ago in Existing integrations 0 Backlog

Send to Slack integration — support for customizing fields

The Send to Slack form is an awesome way to highlight convos in Slack channels. It'd be great to add other fields to the form that are customizable. This would make highlighting and viewing relevant information in Slack easier
about 1 year ago in Existing integrations 0 Backlog

Zapier integration support for fetching the first message of a conversation

No description provided
about 1 year ago in Existing integrations 0 Backlog