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Existing integrations

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Integrate with twilio conversations api to enable group texting

In some cases we may need to do a group text similar to having 2 or more customers on the same email. Twilio supports this with their conversations api and it would be great to be able to connect to that from front.
over 2 years ago in Existing integrations 1 Backlog

Assign Pipedive created deals to a person's organization

When a person is created in the Pipedrive integration via FRONT, an organization is assigned to that person's profile. When creating a deal under this person's profile, the deal is only connected to the person but not to the organization that the ...
over 2 years ago in Existing integrations 0 Backlog

Adding responses to Reviews and Q&As to to Google Business feature.

On top of responding to messages on GMB, the Google Business feature should explore adding reviews and Q&As as channels. The ability for our team to respond directly to all correspondences from Google users in one place would be invaluable.
over 2 years ago in Existing integrations 1 Backlog

Configure Instagram to log DMs & Comments into separate inboxes

We have recently been posting more clips from our podcast on our IG which has been helpful to drive engagement with more comments. However, our Front IG integration/inbox is now very busy with comments. It would be ideal to have the comments and D...
over 2 years ago in Existing integrations 3 Backlog

Allow user to customize what messages are logged to Salesforce

I'd like to curate what emails are logged to salesforce. For example, we don't want to log internal only messages or calendar updates.
over 2 years ago in Existing integrations 1 Backlog

Limit SFDC case selection to Case Record Types only

You can add a Case Record Type as a field, but it brings back all Record Types across all objects
over 2 years ago in Existing integrations 1 Backlog

Enforce SFDC picklist dependencies

Picklist Dependencies aren’t enforced (the fields show all options rather than those controlled by Record Type or the applicable ones based on the options selected in other fields) – high priority for data quality.
over 2 years ago in Existing integrations 0 Backlog

Thread Dialpad SMS & Phone Calls from same Contacts

No description provided
over 2 years ago in Existing integrations 0 Backlog

Hubspot integration - Log conversation as one e-mail chain in Hubspot

Currently, when logging a conversation in Hubspot through a rule every message is logged as a different message.Would be nice to be able to log them as a single conversation.
over 2 years ago in Existing integrations 1 Backlog

HubSpot integration - populate Assigned To variable when logging emails

When we send an email through Front and use the HubSpot integration and logging rule to log to HubSpot, the email is marked as "unassigned" on HubSpot's end and we are unable to assign it after the fact. Because these emails are unassigned, they a...
over 2 years ago in Existing integrations 0 Backlog