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Partner Integrations

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Talkdesk Integration - Add Answering Agent to Call Logging

As of now the data we're bringing in from Talkdesk isn't extremely useful to our customers as it does not specify who may have answered the phone. Other telephony integrations we have expose this information so our customers can create rules to ro...
about 1 year ago in Existing integrations 0 Backlog

Slab integration

No description provided
over 1 year ago in New integration requests 0 Backlog

Integration with Jira Data Center

have email notifications in Front produced by Atlassian to connect to the objects in Jira/ServiceDesk to do updates like: add comments to the task (internal, public) update assignee update watchers Be able to link an existing conversation in Front...
over 1 year ago in New integration requests 0 Backlog

Adding responses to Reviews and Q&As to to Google Business feature.

On top of responding to messages on GMB, the Google Business feature should explore adding reviews and Q&As as channels. The ability for our team to respond directly to all correspondences from Google users in one place would be invaluable.
about 1 year ago in Existing integrations 1 Backlog

Mastodon channel support

No description provided
over 1 year ago in New integration requests 0 Backlog

Sharepoint integration

More context here: https://community.front.com/front-certified-administrators-52/sharepoint-integration-733?tid=733&postid=1745#post1745
over 1 year ago in Existing integrations 1 Backlog

Slack plugin to support private workspaces

Add a Front widget to private Slack channels to allow Front to see content and users in private channels
about 1 year ago in Existing integrations 0 Backlog

Allow user to customize what messages are logged to Salesforce

I'd like to curate what emails are logged to salesforce. For example, we don't want to log internal only messages or calendar updates.
about 1 year ago in Existing integrations 1 Backlog

Instagram channel — add link to DM / post / story in message

No description provided
about 2 years ago in Existing integrations 1 Backlog

Enforce SFDC picklist dependencies

Picklist Dependencies aren’t enforced (the fields show all options rather than those controlled by Record Type or the applicable ones based on the options selected in other fields) – high priority for data quality.
about 1 year ago in Existing integrations 0 Backlog