Partner Integrations

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Show message sent failures in Dialpad channel

When using Front to send SMS through Dialpad, sometimes customers will provide landline phone numbers instead which result in delivery failures. There is no clear way to get alerted when sending fails.

7 months ago in Existing integrations / SMS 0 Backlog

9 VOTE

Docusign integration

No description provided

over 2 years ago in New integration requests 1 Backlog

2 VOTE

Freshservice IT Service Management Integration

Feature to submit Freshservice incident or service request ticket. Ticket details are synched back to Front for traceability

7 months ago in New integration requests 0 Backlog

3 VOTE

Hubspot / Salesforce CRM Sync to update lists

Ability to have contact/accounts lists updated just like custom fields from the CRM Syncs (Salesforce, Hubspot etc)

12 months ago in Contacts / Existing integrations 0 Backlog

5 VOTE

Salesforce integration — ability to log emails to Cases

No description provided

over 1 year ago in Existing integrations 0 Backlog

5 VOTE

Shopify integration: sync Shopify data to Front

Bring Shopify data (orders, customers and products) so we can use it (not just a visual in a side window). For example, creating rules and tags based off Shopify tags would be amazing. We use tags in Shopify extensively and would love our conversa...

over 1 year ago in Existing integrations / Workflows 2 Backlog

2 VOTE

Sentry Integration

Sentry is a bug tracker, but also has a "User Feedback" feature, which is a perfect fit to pipe to a Front inbox.

8 months ago in New integration requests 0 Backlog

3 VOTE

Sync Leads from Salesforce to Contacts

Leads are objects in Salesforce that are similar to Contacts - there are fields like phone number. In Salesforce, you can convert a Lead to a Contact or Account, but Front only syncs Contacts and Accounts from SFDC at the moment

12 months ago in Existing integrations 0 Backlog

2 VOTE

Read Receipts and Unsending for Instagram

It would great to have the ability to see if a user has seen our outbound messages through our Instagram inbox connection! In addition, the ability to unsend a message in Front (the same way you can unsend a message in Instagram) as opposed to sim...

8 months ago in Existing integrations 0 Backlog

3 VOTE

Ability to add multiple attachments to a WhatsApp conversation

No description provided

12 months ago in Existing integrations 0 Backlog

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