Partner Integrations

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Phone Number Handle - Redirect Configuration

Add the ability to configure the link on phone number handle as a redirect to the phone system of choice for a customer. Right now it opens up a new Conversation in Front and it would be more helpful if there was flexibility to open up a VOIP instead

about 1 year ago in Partner Integrations 0 Backlog

13 VOTE

ActiveCampaign integration

Support for syncing contacts and campaigns.

over 3 years ago in New integration requests 0 Backlog

1 VOTE

Front Instagram Contact to Pipedrive

Instagram contacts are identified by there handle @user. In Front this is okay as a unique identifier on the Contact, however when a customer is syncing contacts with Pipedrive and using the Pipedrive plugin to create and lookup contacts from Inst...

3 months ago in Contacts P4 Plugins / Existing integrations 0 Backlog

9 VOTE

Docusign integration

No description provided

over 2 years ago in New integration requests 1 Backlog

3 VOTE

Full two-way Twilio SMS sync

As mentioned in the How to set up a Twilio SMS inbox in Front help center article, outbound Twilio SMS messages send from a source other than Front (like a third-party integration, or the Twilio API) will only sync to Front after an inbound reply ...

10 months ago in Existing integrations / Twilio 0 Backlog

4 VOTE

Asana Integration Option to Suppress Reopen on Task Completion

For some workflows, it is more desirable to keep conversations closed after task completion.

about 1 year ago in Existing integrations 0 Backlog

2 VOTE

Show message sent failures in Dialpad channel

When using Front to send SMS through Dialpad, sometimes customers will provide landline phone numbers instead which result in delivery failures. There is no clear way to get alerted when sending fails.

8 months ago in Existing integrations / SMS 0 Backlog

5 VOTE

Salesforce integration — ability to log emails to Cases

No description provided

over 1 year ago in Existing integrations 0 Backlog

5 VOTE

Shopify integration: sync Shopify data to Front

Bring Shopify data (orders, customers and products) so we can use it (not just a visual in a side window). For example, creating rules and tags based off Shopify tags would be amazing. We use tags in Shopify extensively and would love our conversa...

over 1 year ago in Existing integrations / Workflows 2 Backlog

2 VOTE

Freshservice IT Service Management Integration

Feature to submit Freshservice incident or service request ticket. Ticket details are synched back to Front for traceability

8 months ago in New integration requests 0 Backlog

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