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Application Object Automatically Refresh Token

Running into an issue where salesforce connector apps are automatically logged out after 24 hours It appears we are not requesting a new token when a previous token expires. After speaking to Xav, it was highlighted that this happens because there...
6 months ago in Dynamic objects 0 Backlog

Shopify inbox/chat channel integration

No description provided
almost 3 years ago in New integration requests 2 Backlog

KnowBe4 integration

No description provided
over 3 years ago in New integration requests 2 Backlog

Enable Conversation Splitting for Custom Channels

My company uses SMS for ~90% of our customer conversations. Today, the only way to utilize Front with a single phone number that customers can both call and text is through Dialpad (maybe Aircall as well, not sure). It turns out conversation split...
almost 2 years ago in Existing integrations 0 Backlog

Jira Service Desk integration

https://www.atlassian.com/software/helpdesk-software
almost 2 years ago in New integration requests 2 Backlog

Ability to create custom fields via the API

No description provided
about 2 years ago in Developer Platform 0 Backlog

Google Drive — support picking files from shared team drive

No description provided
almost 4 years ago in Existing integrations 0 Backlog

Sharepoint integration

More context here: https://community.front.com/front-certified-administrators-52/sharepoint-integration-733?tid=733&postid=1745#post1745
about 2 years ago in Existing integrations 1 Backlog

Allow auto-installed apps to be disabled

Certain applications (e.g. those with only a channel type) appear "enabled" in the app store and have no way to disable them. This makes it hard to understand what external services have access to Front data. There should be a way to remove these ...
6 months ago in Partner Integrations 0 Backlog

Allow Application Objects to scan email message HTML

Currently when Application Objects use the "Transform URLs into an application object" option, they can only match plan URL content. For example, and AO detecting URLs with https://example.com/user/:id, would match Mathilde's profile, but not Laur...
6 months ago in Dynamic objects 0 Backlog