Developer Platform

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Create API endpoint to add attachment to KB article

Currently we can create articles via API, but are not able to add attachments to it, so the import cannot be fully done without attachments

7 months ago in Core API / Knowledge Base 0 Backlog

3 VOTE

Shopify - edit fields within the integration

The abiliity to update fields in the Shopify integration without the need to swtich to the Shopify interface.

7 months ago in Existing integrations 1 Backlog

4 VOTE

Slack channels should still import message text/content if attachment size is too large

Currently we fail to import messages if the message contains a file over 25MB. However, it would be nice if we dropped the attachments that are too large, and still imported the message text. When this happens we should also display some type of w...

9 months ago in Existing integrations 0 Backlog

5 VOTE

Salesforce integration - Send Email to Salesforce - Log to Opportunity records

Customers wany to be able to use the Send Email to Salesforce rule action to log emails to Opportunity records. More discovery would be needed to understand how feasible this is. https://frontjira.atlassian.net/browse/PB-7640

12 months ago in Existing integrations 0 Backlog

18 VOTE

Allow OAuth clients to request additional permission scopes

When external applications request Front API access through OAuth2, they are limited to the "shared resources" scope, which grants access to API resources belonging to shared workspaces. This idea suggests expanding the available scopes that a use...

over 3 years ago in Core API 3 Backlog

4 VOTE

Hubspot Tracking & Logging of emails (like Gmail)

In Gmail, the integration allows the sender to not only log the email in Hubspot with one click, but it also tracks activity of the recipient like when they've read it, when they've clicked into the email, and when they've responded . With this tr...

10 months ago in Developer Platform 0 Backlog

3 VOTE

API: Support multiple recipients on custom channels

I'm building an integration with an external SMS provider, which supports group conversations. Right now, Front's Receive custom messages and Sync inbound message API endpoints do not allow me to receive a message from a sender which was addressed...

7 months ago in Channel API / Core API 0 Backlog

3 VOTE

A Knowledge Base SDK / search API on Knowledge Base

There's no Knowledge Base SDK, and some customers want to have the ability to have a kb article search in their own application too; index their content in their own app, including Front Knowledge Base articles. In order to do this, there needs to...

7 months ago in Developer Platform / Knowledge Base 0 Backlog

4 VOTE

Support Private Slack Channel Connections

My team and I loved front during our testing. But, front does not have the ability to import private slack channels which is a huge blocker for us.

10 months ago in Existing integrations 0 Backlog

8 VOTE

Ability to create custom fields via the API

No description provided

over 1 year ago in Developer Platform 0 Backlog

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