ADD A NEW IDEA
-
Activation2
-
Admin Experience148
-
AI184
-
AI angel (QA before sending)4
-
AI answer10
-
AI compose14
-
AI data extraction2
-
AI extensibility3
-
AI insights2
-
AI knowledge3
-
AI language5
-
AI message translation1
-
AI runbooks1
-
AI settings2
-
AI similar conversations8
-
AI suggested replies (auto draft)13
-
AI summary11
-
AI Synopsis0
-
AI tagging19
-
AI tracking2
-
-
Backoffice2
-
Client Platform99
-
Contacts82
-
Core Product Experience662
-
Developer Platform369
-
Insights85
-
Analytics areas1
-
Analytics Exporting Data5
-
Analytics Functionality18
-
CSAT21
-
Direct connectors0
-
Insights - Other1
-
Insights - Systems1
-
Live dashboard1
-
Metrics14
-
Breakdowns and totals3
-
Business Hours and time measure2
-
Metrics - misc improvements1
-
Metrics by type4
-
-
-
Knowledge Base86
-
Live Chat115
-
Search28
-
Systems73
-
Workflows124
-
Advanced rule conditions and actions14
-
Company rules1
-
Links based rules0
-
Load balancing3
-
Macros5
-
Other (workflows)9
-
Outbound/Sequences8
-
Rule actions11
-
Rule conditions4
-
Rule library2
-
Rule management4
-
Rule trigger4
-
Scalability/Engineering0
-
SLA1
-
Smart rules5
-
Teammate availability11
-
Views6
-
Developer Platform
Status:
Launched
- FILTER BY STATUS Clear
- Backlog
- Planned
- Will not do
- Already available
- Launched
Showing 346
1
VOTE
Update rules to recognize tags added from the Front API
Background I was fixing an issue where a notification rule for a broker wasn't working. The rule was supposed to notify him when his team's tag was added to an email in our invoices inbox. This tag is added programmatically through an API, and we ...
1
VOTE
1
VOTE
1
VOTE
1
VOTE
Access a conversation's context links via Front API
The Core API and the Plugin SDK should have access to the context links attached to a conversation. The context link object should expose the matching string and the target URL. This information would allow plugins and integrations to leverage the...
1
VOTE
1
VOTE
Option to add inline images in messages via the API.
When creating a message, it would be great to have an option to add inline images in the messages. Maybe an extra parameter (hash map) which can be given to the create message request. This map would have a structure like {CID1: BASE64_ENCODED_IMA...
1
VOTE
1
VOTE
1
VOTE
Assign Pipedive created deals to a person's organization
When a person is created in the Pipedrive integration via FRONT, an organization is assigned to that person's profile. When creating a deal under this person's profile, the deal is only connected to the person but not to the organization that the ...