Developer Platform

Paginate GET /channels results, and enable filtering by type

Sentry is a bug tracker, but also has a "User Feedback" feature, which is a perfect fit to pipe to a Front inbox.

Right now Front requires a channel_id to be supplied on calls to Create Draft endpoints - this is not required on send reply endpoints. Could we have the API select a default channel when the channel_id param is not supplied?

It would great to have the ability to see if a user has seen our outbound messages through our Instagram inbox connection! In addition, the ability to unsend a message in Front (the same way you can unsend a message in Instagram) as opposed to sim...

The ability for Front to merge conversations between SMS and voice when the conversation is with the same contact (phone number). Screenshot displaying how Dialpad shows threads.

https://www.microsoft.com/en-us/microsoft-365/business/copilot-for-microsoft-365

Hi, Using the API to create a new inbox/team inbox. It would be so helpful to enable the ability to change the color in the settings of the item. Similar to what is already enabled when creating a tag, using the highlight attribute.

At the moment, emails are only added as Notes within HubSpot - not as actual copies of the emails received from contacts - which can be altered after the fact & easily skew reporting.

https://canny.io/