ADD A NEW IDEA

Developer Platform

Showing 327

Mention or tag users in social media posts

Allow Front users to mention people when posting responding to comments on Instagram, Facebook, and other social media channels. From customer: Our primary goal is to increase engagement directly on the posts. Shifting conversations to DMs would s...
8 months ago in Existing integrations 0 Backlog

Integration with Go High Level marketing platform

No description provided
8 months ago in New integration requests 0 Backlog

Adding Last Message to Create Draft Reply

Hello, When adding a response to a conversation using the following Core API: https://dev.frontapp.com/reference/post_conversations-conversation-id-drafts The expectation is that the created draft will include the message thread as a quote (th his...
over 1 year ago in Developer Platform 0 Backlog

HubSpot integration supports creating/editing Tickets

Get the possibilities to create a ticket through the Hubspot plugin
8 months ago in Existing integrations 0 Backlog

Expensify Integration

It would be great to have an expensify integration so we could just upload our receipts directly.
8 months ago in New integration requests 0 Backlog

Instagram channel — support group DMs

No description provided
over 1 year ago in Existing integrations 0 Backlog

Provide simpler way to compute the user hash automatically

Instead of requiring that a user hash be computed based on HMAC-SHA256, expose some API devs can call to automatically generate this based when the verifications ecret is passed in.
8 months ago in Core API / Developer Platform 0 Backlog

applescript integration

AppleScript is a scripting language created by Apple Inc. that facilitates automated control over scriptable Mac applications. First introduced in System 7, it is currently included in all versions of macOS as part of a package of system automatio...
8 months ago in New integration requests 0 Backlog

Instagram - add link to DM conversation or user profile on Instagram

There are some features of Instagram DMs that can’t be used from Front (certain types of attachments, stickers, etc.). Additionally, message history is not currently imported in this integration. For these reasons, it’s sometimes necessary to view...
8 months ago in Existing integrations / Other channels 0 Backlog

Expose Conversation Seen information for teammates via the API

Would like the addition of an API endpoint for Conversation/Message opened. This datetime is briefly referenced in the Analytics Report for Handle Time. This would be useful, in at least one way, for capacity analysis by measuring how much time a ...
over 1 year ago in Developer Platform 0 Backlog