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Expose Conversation Custom Fields to Plugin SDK

Right now if we need to access custom fields on a Conversation via the Plugin SDK, we need to issue a server-side API request to GET /conversations/:id. It would be helpful to expose conversation custom fields to the Plugin SDK in the same way as ...
about 1 year ago in SDK 1 Backlog

Dialpad Call Logs channel — make logs more descriptive

Dialpad call logs do not capture direction of the call (inbound vs. outbound). Additionally, outbound calls of duration 0 sec (e.g. a dialpad user dials someone and hangs up without speaking or leaving a voicemail) is categorized as a "Missed" cal...
about 2 years ago in Existing integrations 1 Backlog

Support syncing non-email messages to Hubspot and Salesforce with "send to" rules

Bcc's and rule actions can already be used to log emails to Hubspot and Salesforce, but not other kinds of messages (e.g. SMS messages).
about 2 years ago in Existing integrations 0 Backlog

Sync Leads from Salesforce to Contacts

Leads are objects in Salesforce that are similar to Contacts - there are fields like phone number. In Salesforce, you can convert a Lead to a Contact or Account, but Front only syncs Contacts and Accounts from SFDC at the moment
over 1 year ago in Existing integrations 0 Backlog

Ability to add multiple attachments to a WhatsApp conversation

No description provided
over 1 year ago in Existing integrations 0 Backlog

Allow user to disable email notifications for failed Hubspot / Salesforce contact sync

While there has been a sync error, for us it's not the end of the world. Therefore if there are some sync errors we really don't need the daily notification email warning us.
over 1 year ago in Existing integrations 0 Backlog

Log messages as emails to Hubspot, not Notes

At the moment, emails are only added as Notes within HubSpot - not as actual copies of the emails received from contacts - which can be altered after the fact & easily skew reporting.
over 2 years ago in Existing integrations 0 Backlog

Keap (InfusionSoft CRM) integration

https://keap.com/
over 2 years ago in New integration requests 0 Backlog

Slab integration

No description provided
over 2 years ago in New integration requests 0 Backlog

Integration with Jira Data Center

have email notifications in Front produced by Atlassian to connect to the objects in Jira/ServiceDesk to do updates like: add comments to the task (internal, public) update assignee update watchers Be able to link an existing conversation in Front...
over 2 years ago in New integration requests 0 Backlog