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Instagram channel — support for creating new outbound conversations

Today, you can only reply to inbound Instagram DMs, you can't initiate outbounds.
12 months ago in Existing integrations 1 Backlog

API - improve channel fetching (pagination and search)

Paginate GET /channels results, and enable filtering by type
12 months ago in Core API 0 Backlog

Move Open and Remove in Context Links

I just accidently removed a context link instead of opening it because I clicked slightly too quickly. Definitely human error but since there is A) no confirmation to remove and B) no way that I know of to manually re-add a context link, the one I...
8 months ago in Core Product Experience / Links 0 Backlog

Salesforce CRM Sync - Ability to pause sync

Conversation with 1Password: https://front.frontapp.com/open/cnv_g26u81v?key=y8gnIViExQSIiBqOCwVNbfGv71w3skhQ
4 months ago in Existing integrations / Other (Contacts) 0 Backlog

Salesforce CRM Sync - Custom sync schedule

Customer: "We want to run the syncs post office hours and not during work hours. The reason is that the Front syncs might impact the performance of Salesforce during the day and as Salesforce is our source of truth for a number of other tools, it ...
4 months ago in Existing integrations / Other (Contacts) 0 Backlog

Instagram channel — add link to DM / post / story in message

No description provided
almost 2 years ago in Existing integrations 1 Backlog

Differentiate Trash and Spam statuses when using API (both are "deleted")

Trash emails are email that us (humans) deleted, but the Spam emails are emails that were deleted automatically in Gmail (in our case) and, when brought to Front, were automatically moved to Spam. However that spam classification does not always w...
12 months ago in Developer Platform 0 Backlog

Drafts API: Drop requirement for supplying channel_id

Right now we required a channel_id to be supplied on calls to Create Draft endpoints - this is not required on send reply endpoints. Could we have the API select a default channel when the channel_id param is not supplied?
12 months ago in Core API 0 Backlog

OneDrive Integration

No description provided
almost 3 years ago in New integration requests 0 Backlog

PipeDrive CRM sync

Integrate PipeDrive with Front
over 1 year ago in Developer Platform 0 Backlog