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My ideas: Developer Platform

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Pin or unpin comment via API

No description provided
about 2 years ago in Resources 0 Backlog

TrustPilot integration

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almost 3 years ago in New integration requests 0 Backlog

Google Drive — support picking files from shared team drive

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about 3 years ago in Existing integrations 0 Backlog

API method to permanently delete conversations

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about 3 years ago in Resources 0 Backlog

Save files to Google Drive

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about 3 years ago in Existing integrations 0 Backlog

Create API endpoint to add attachment to KB article

Currently we can create articles via API, but are not able to add attachments to it, so the import cannot be fully done without attachments
about 1 month ago in Core API / Knowledge Base 0 Backlog

API: Support multiple recipients on custom channels

I'm building an integration with an external SMS provider, which supports group conversations. Right now, Front's Receive custom messages and Sync inbound message API endpoints do not allow me to receive a message from a sender which was addressed...
about 2 months ago in Channel API / Core API 0 Backlog

A Knowledge Base SDK / search API on Knowledge Base

There's no Knowledge Base SDK, and some customers want to have the ability to have a kb article search in their own application too; index their content in their own app, including Front Knowledge Base articles. In order to do this, there needs to...
about 2 months ago in Developer Platform / Knowledge Base 0 Backlog

Core API: Delete Channel endpoint

As a developer, I would like the ability to delete channels via the API. Specifically custom channels which were created via the API - https://dev.frontapp.com/reference/create-a-channel The inability to do this has lead to hitting channel limits ...
2 months ago in Core API 0 Will not do

Dynamic objects: allow options without a static prefix/suffix

For example, hexadecimal strings of a specific length should be allowed to be turned into dynamic objects even without a static prefix.
3 months ago in Dynamic objects 0 Backlog