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My ideas: Developer Platform

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Create a single artifact when linking a conversation to multiple salesforce objects in the SF Plugin instead of multiple artifacts

When logging a message/conversation against a salesforce object in the SF plugin front will create 1 unique artifact per object. Example if I want to log a conversations against an Account, a contact and a lead Front will create seperate records f...
over 1 year ago in Existing integrations 0 Backlog

Update rules to recognize tags added from the Front API

Background I was fixing an issue where a notification rule for a broker wasn't working. The rule was supposed to notify him when his team's tag was added to an email in our invoices inbox. This tag is added programmatically through an API, and we ...
over 1 year ago in Developer Platform 0 Backlog

Boost.ai Integration

No description provided
over 1 year ago in Developer Platform 0 Backlog

Front<>Appscript integration

The messages are usually appearing as a draft in GMail. However, in Front they do not appear as draft.
over 1 year ago in New integration requests 0 Backlog

Integration with Insightly

No description provided
over 1 year ago in New integration requests 1 Backlog

Access a conversation's context links via Front API

The Core API and the Plugin SDK should have access to the context links attached to a conversation. The context link object should expose the matching string and the target URL. This information would allow plugins and integrations to leverage the...
over 1 year ago in Core API 0 Backlog

Show SFDC case number when selecting parent case

You can pick the Parent Case, but it shows the SF ID rather than the Case Number
over 1 year ago in Existing integrations 0 Backlog

Option to add inline images in messages via the API.

When creating a message, it would be great to have an option to add inline images in the messages. Maybe an extra parameter (hash map) which can be given to the create message request. This map would have a structure like {CID1: BASE64_ENCODED_IMA...
over 1 year ago in Developer Platform 0 Backlog

Shopify Integration & Front Chat - Customer Service

Our research indicates these 2 actions would be great: 1-sending Shopify product cards to visitors via the Front Chat 2-allow customers to check shipping updates for existing orders
over 1 year ago in Developer Platform 2 Backlog

Omnisend

Front to Integrate with Omnisend
over 1 year ago in New integration requests 0 Backlog