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My votes: AI compose

Support more languages in AI translation

Problem AI translation features are limited to a subset of languages, preventing translation to Norwegian, Hungarian, Czech, Latvian, and Lithuanian. Request Add support for additional languages in AI Compose translate and AI message translation f...
over 1 year ago in AI / AI compose / AI language / AI message translation Backlog

[action] Auto Correct or suggest spelling and grammar suggestions

Context: Since we deprecated the Grammarly integration, customers can utilize Front's AI compose, which has grammar and spelling suggestions. Request: Would be ideal to either have auto-correct on email, (but also comment ideally) auto-suggestions...

[context] AI compose with a prompt and message template

Situation: Users need to respond quickly to messages, especially when dealing with simple inquiries. While the Suggested Reply feature is useful, it can be difficult to control the exact content or appropriateness of the response, and it doesn’t s...
almost 2 years ago in AI / AI compose Backlog

Extend AI Compose to SMS, Chat, and custom channels

Request Extend AI Compose support to SMS, Chat, and custom channels in addition to email.
about 3 years ago in AI / AI compose Planned

Enable speech-to-text composing

Request Add speech-to-text capability to compose messages in Front.
almost 2 years ago in AI / AI compose / Composer Backlog

Skip closing salutation in AI compose

Problem AI compose automatically includes a closing salutation and signature, but users already have these in their signature settings. Users must manually remove the duplicate closing each time. Request Exclude the closing salutation and signatur...
almost 2 years ago in AI / AI compose Backlog

Use attachments as context in AI Compose

Problem AI Compose does not reference attachments (like PDFs) from the conversation when generating reply suggestions. Request Allow AI Compose to use conversation attachments as context to provide more relevant and informed reply suggestions.
about 2 years ago in AI / AI compose / Attachments / Compose - write efficiently with quality Backlog

Custom AI tone learned from company voice

Problem The AI compose tones do not align with how an individual company communicates and do not reflect their unique brand voice. Request Enable users to create custom AI tones based on their company's communication style, or allow the AI to lear...
almost 2 years ago in AI / AI angel (QA before sending) / AI compose Backlog

Show before and after in AI compose

Problem Using AI compose requires multiple clicks and isn't discoverable enough. When AI transforms text, it's difficult to understand exactly what changed and why. Request Show before and after comparison when using AI compose transformations, wi...
almost 2 years ago in AI compose / Core Product Experience Backlog

Compose from custom prompts

Problem There's no streamlined way to compose messages based on predefined prompts or templates, requiring teams to manually compose similar responses repeatedly. Request Enable composing messages from custom prompts that generate dynamic response...
almost 2 years ago in AI compose Backlog