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    513 VOTE

    Mark an inbound or outbound message as high or low importance

    Inbound and outbound messages in Outlook can be set to have high or low importance: https://support.microsoft.com/en-us/office/mark-a-message-as-high-or-low-importance-44be4160-d3d9-4f26-97bd-46359b845ae3?ui=en-us&rs=en-us&ad=us Requesting...
    almost 3 years ago in Email channels 18 Backlog
    154 VOTE

    Support sending and receiving S/MIME encrypted emails

    Summary We have the need to be able to send and receive client documents and need encryption on those emails More background from customer We work alot with the government, and other proprietary companies who will always send their emails encrypte...
    almost 2 years ago in Email channels 5 Backlog

    Improve Zendesk Importer

    The current Zendesk importer is experiencing significant performance issues during large-scale migrations. Specific technical gaps include: Import Stability: The importer frequently fails or errors out during ticket transfer, resulting in incomp...
    about 1 year ago in Importer 0 Backlog

    Native voice/calls feature

    Front being an all in one platform without having to subscribe to a partner solution for calls
    over 1 year ago in Voice 0 Backlog

    Option to have view number counter display all conversations (instead of just open conversations)

    It would be amazing if there were a way to (when we're setting up a new Public Tag/Custom View/View) to have the number counter show all conversations with that tag, not just open ones. We are starting to heavily use public tags/custom views a way...
    over 2 years ago in Counters 2 Backlog

    Enable outbound Slack messages

    It's important to have the ability to initiate conversations with all shared slack channels
    about 1 year ago in Existing integrations / Systems 1 Planned

    Threading mode that adheres strictly to Gmail's logic

    Currently, choosing Gmail threading will thread messages according to Gmail's logic in addition to regular threading
    over 2 years ago in Threading 1 Backlog

    Taskbar icon to turn gold (or other color) when a new email comes in

    Like Outlook, it'd be nice if (when a new email came in) not only would the Front have the number counter on the taskbar icon increase, but also if the icon turned a different color. Outlook turns the icon gold when a new email arrives so you can ...
    almost 2 years ago in Core Product Experience / Counters 0 Backlog

    Sync Read Status Between Front and Email Provider (Gmail/Outlook)

    I love keeping my inbox clean and find it a bit frustrating that when I read an email in Front, it still shows as unread in my Outlook. It would be great to have a toggle option in personal settings to sync the read/unread status between Front and...
    10 months ago in Two-way sync 0 Will not do

    UI to build forms for embedding in external website

    I was on a call with Tarion and they wanted to be able to embed a form on their website but they're not that technically sufficient with HTML, so they're probably going to use a 3P. It would be great if Front could provide a drag and drop feature ...
    over 2 years ago in Other channels 1 Backlog