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Other (CPX)

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Internal/External Out of Office

Hello Can we extend the vacation responder so you can set one responder for internal and another for external. We often need to provide different responses to the inside and outside of the organisation.
about 1 year ago in Vacation responders 0 Backlog

An option to hide/minimize OOO replies from recipients

Users would like an option to hide/minimize OOO auto-replies from threads to see a clearer history of interactions.
6 months ago in Vacation responders 0 Backlog

Redact certain PPI in chat/email

Looking for the ability to reduce to last 4 digits or hide credit card numbers if a client sends one in chat or email.
about 1 month ago in Other (CPX) 0 Backlog

Expand Dark Mode to the rest of the UI

Calendar User settings
over 3 years ago in Other (CPX) 0 Backlog

Print or PDF entire conversation including comments

Teams that deal with sensitive content that may be subject to audit are looking for a way to take a snapshot of all content (emails/comments) on a conversation so they can store it elsewhere.
about 1 year ago in Printing 0 Backlog

Ability to set "Session Idle Timeout" at Team and Individual User level

Currently the "Session idle timeout" function can only be applied at a company level; we have different employees with different roles and different times they should/shouldn't be getting assigned emails (i.e. some all the time, some should stop b...
over 1 year ago in Core Product Experience / Other (CPX) 1 Backlog

Print Knowledge Base Article for internal use by others

The knowledge base articles you may wish to print an article for use in a meeting, to walk through a process with someone who is for example in your warehouse and does not have a company. If a company is to put all processes and knowledge into the...
2 months ago in Knowledge Base / Printing 0 Backlog

Send a vacation responder only ONCE to one receiver/mailthread

I'm often CC on mails, and I bet my partners go crazy when a conversation keeps going when I'm out of office or on vacation and they get a vacation responder after each e-mail from me. I believe it is a standard nowadays to have a function to only...
10 months ago in Vacation responders 0 Backlog

Add Read Receipts to Emails

Read receipts are required for some parts of our projects. The "Seen" function that does not list who exactly it was seen by, does not help us. It would be a great function if we could see exactly who read the email, and what date and time. Or eve...
about 1 year ago in Other (CPX) 0 Backlog

Vacation Responder Preview

We've had a lot of feedback from the team on OOOs and Vacation Responders. In Outlook, if someone is OOO, you'll see a preview of their OOO message so you can easily copy in their coverage contact instead of waiting for the Vacation Responder to k...
over 1 year ago in Vacation responders 0 Backlog