Core Product Experience

A lot of teams have a workflow where they snooze a conversation and continue to comment on it. It can be frustrating for them to always have to click Snooze again when it was internal comments that broke the snooze rather than a message from the c...

This will allow users to @ mention an entire group/team in a comment to notify all individuals at once.

We have several staff who work Excel reports received via email and those reports are saved afterwards. It would save our team time if they had the ability to right click on attachments and save them as the document type they need, to the location...

It would be great to have the ability to use voice-to-text for messages. This would be a huge gain in efficiency for me, as my job requires responding to messages from drivers as rapidly as possible to minimize delays on their routes.

Currently, the default Trash keyboard shortcut (delete) does not work when text is selected in the body of a received message. The keyboard shortcut should work when the selected text is immutable. This is frustrating when copying a one-time passw...

Hello Can we extend the vacation responder so you can set one responder for internal and another for external. We often need to provide different responses to the inside and outside of the organisation.

Ability to hide the reading pane or conversation view to help users better focus.

Ability to preview attachments in an email without downloading.

Add recipient fields to message templates so they can be used repeatedly as well.