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Conversation/inbox permissions

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Dedicated "Merge conversations" permission

Ability to restrict "merge conversations"
14 days ago in Conversation/inbox permissions / Permissions 0 Backlog

Restrict conversation actions for a specific inbox i.e. View-only inbox access

Today, teammates can be given different sets of conversation permissions (e.g. ability to send a reply) between different Workspaces. However, creating a dedicated Workspace just for this purpose can be over-the-top and have undesired side effects...
almost 4 years ago in Conversation/inbox permissions 1 Backlog

Prevent teammate's manually merging conversations

Restrict certain teammates from merging together conversations, to prevent the feature being mis-used.
almost 3 years ago in Conversation/inbox permissions 2 Backlog

Users can archive conversations in their inbox don't have the archive permission

Admins remove a teammate's permission to archive conversations, to avoid the conversation being mistakenly closed in a shared inbox. This would mean that the However, this shouldn't restrict the user from archiving the conversation in their own in...
over 3 years ago in Conversation/inbox permissions 0 Backlog