My ideas: Message templates

Add recipient fields to message templates so they can be used repeatedly as well.

I'd like to be able to add related tags to the message template as well, so that when I use it within an email reply, the tags are automatically added to the reply (based on the template) and I don't have to spend time doing that separately.

Ability to copy message templates.

Today we can only insert message template variables in the body. The goal here is to be able to use variables in the subject field (optional field) of message templates.

Allow for using Grammarly when creating and editing Message Templates in Settings.

In the UI of the "Message Templates" section of Front, i'd like to be able to be able to see the history of the message template (primarily, who created it, and who last edited it), as well as see when it was last used. If I see we have templates ...

I'm trying to build a rule that uses AI topics to send a message template response when certain topics are used. I want to send an existing message template, but add a "sent using AI" disclaimer at the end of the message. Right now, the only way t...

Ability to use variables like {{today.date}} in message templates.

Ticket Status to be a default Dynamic Variable available to use in Message Templates

Tie a signature to a particular message template